Payment methods, deliveries and returns

Forms of payment

You can pay using PayPal or by credit card (Visa, Mastercard, American Express, Maestro, Discover or Carta Aura). Select PayPal as a payment option and supply the required data of your credit card.

Deliveries

We ship our goods to Europe, U.K. and Switzerland excluded.
Our courier is Bartolini (BRT).
You can see shipping charges in the shopping area. They are calculated according to quantity and types of products purchased.
Shipping term time is 72 working hours.

We do not take any responsibility for damages due to transportation.
When the goods are delivered to you, we recommend you to carefully check the parcel for any evident damage and talk directly to the courier.

Returns and refunds

Right of withdrawal can be exercised within 14 days from goods delivery.
Shipping charges are chargeable to the costumer.
To ask for goods returns, send an e-mail to ecommerce@induplastgroup.com detailing the following information:

Purchase order number
Date of delivery of the goods
Company name and/or your own name and surname
Reason for returning the goods

You will be refunded within 14 days from the date of reception of your claim for return. Refund will be made using the same payment form as that of the initial transaction.